When you are just starting with Web faxing and fax service providers, you want to make a wise decision. Even with the low costs of Internet fax services, it is still a pain in the stomach having to go from one fax provider to another because of a faulty service and lack of help.
Opting for the best Internet fax service comes down to keeping a few things in consideration. In this article we will talk about them:
Ease of use. A good web interface is important, because from there you'll be able to access the different features. Believe it or not, many unsatisfied customers come from badly designed user interfaces and difficult-to-navigate web pages.
Customer support. This is a major factor to keep in mind because the need for great customer support comes when emergencies occur. You will want to opt for an US based customer support department. Some fax companies outsource this area to other countries and this ends up hurting customer's experience.
Compatibility. The higher the compatibility with different file formats, means less trouble when sending and receiving faxes. Some faxing companies only work with a couple of file formats. This means you'll have to always convert files on your own.
Price. Although the price should be considered taking into account the different features and offerings, the market standard is to pay around ten dollars per month with the best Internet fax services and the ability to send/receive 300 pages per month.
Hidden fees. The monthly fee shouldn't be the only thing you worry about. Some companies offer extremely low monthly prices, but they forget to mention other fees such as the one they charge you for just setting up your account. The best Internet fax services won't be charging you for this so avoid falling into the trap.
Opting for the best Internet fax service comes down to keeping a few things in consideration. In this article we will talk about them:
Ease of use. A good web interface is important, because from there you'll be able to access the different features. Believe it or not, many unsatisfied customers come from badly designed user interfaces and difficult-to-navigate web pages.
Customer support. This is a major factor to keep in mind because the need for great customer support comes when emergencies occur. You will want to opt for an US based customer support department. Some fax companies outsource this area to other countries and this ends up hurting customer's experience.
Compatibility. The higher the compatibility with different file formats, means less trouble when sending and receiving faxes. Some faxing companies only work with a couple of file formats. This means you'll have to always convert files on your own.
Price. Although the price should be considered taking into account the different features and offerings, the market standard is to pay around ten dollars per month with the best Internet fax services and the ability to send/receive 300 pages per month.
Hidden fees. The monthly fee shouldn't be the only thing you worry about. Some companies offer extremely low monthly prices, but they forget to mention other fees such as the one they charge you for just setting up your account. The best Internet fax services won't be charging you for this so avoid falling into the trap.
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