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Be Accessible With Online Business Voicemail

By Caressa Waechter

Ever since businesses started going online, the entire paradigm of a marketplace has changed. Profit-making strategies have become innovative and some of the latest and popular software tools in this segment include Internet business voicemail programs. The emphasis is on being available to your customers round the clock.

When it comes to conducting business via the Internet, you need to cater to customers and clients logging in during different time zones. You cannot have a staff working round the clock. So, even when business hours are over, your voicemail boxes will at least be active to greet your callers and record their problems, complaints or queries.

There are several free Internet business voicemail downloads available on the Internet. You can easily configure a Windows PC with the program. A telephony board is best for connecting multiple-line installations but for a single line - for example, in a small home business - a modem hooked to the Internet can work just fine. You don't need any other hardware to use business voicemail.

When looking for an Internet business voicemail solution check to see if it supports multiple telephone lines even if you won't be using all of them. Usually you can get an option to use up to 64 lines at a time. A good program will allow you to set up unlimited number of voicemail boxes with each linked to an email address or Internet access page.

Before you get down to recording your own messages or uploading greeting files you can also check out the free package of professional greetings that are integrated into the program you download. Some of them can be quite cool to use along with your own recordings. But skip any software that prevents you from forwarding messages by email or uploading to the Internet. You can also find programs that allow mobile device or other remote accessibility.

You also get free plug-ins, call simulator, call key menus, auto-hours etc as additional features for more flexibility in dealing with your customers.

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