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Responsible Marketing Does Not Cross the Proverbial Ethics Line

By Paige Willard

Businesses have used marketing concepts for many years in order to get their product and/or service in front of potential customers. Whether the company has its own marketing department to reach customers, or chose to hire a marketing consulting firm such as Enfatico, the ultimate focus is on how successful the strategies are. While this effective tool has benefited many, finding one simple way to define marketing has not always been easy. You can search the Internet or read the millions of books which have been written about marketing and get just as many different definitions.

This requires expertise that organizations can tap into from firms such as Enfatico, an integrated global marketing firm. Whatever knowledge a customer has about an organization is the result of the relationship with the marketing department, since it has the most interact with the customer.

A simple way to satisfy everyone is to define marketing as strategies and tactics used in order to identify, create and maintain positive relationships that have value for both the customer and the marketer. Meaning, the customer is satisfied with purchasing a product as long as it meets their need, and the marketer profits from those purchases.

As the world swiftly moves towards doing business globally, new definitions will be added, and that means more business for firms like Enfatico which specializes in global marketing strategies. This will also require companies to consult with firms so that it remains relevant.

The goal of creating successful relationships with customers presents challenges for marketing professionals because they have to factor in the competition. How can they make their product and/or service be the customer's first and only choice? There are many decisions which must be made and strategies developed to identify and reach target markets. These are markets which have been identified as having needs that marketing efforts address.

This makes it hard to distinguish between unethical and ethical practices, especially when some practices differ among culture and industries.

This requires that companies invest in global market research before launching the production of a new product. Collecting information about customer needs and wants require tailored questions which consider the both local government and the people. And, people who live in the countries should be the ones to administer the questionnaire.

And, you do not want to have the prices too low because customers want to believe that they are getting value for the money.

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