There are many reasons that you might be experiencing problems with your iPhone. But before doing something to correct what is wrong, you need to find out first what caused the problems. Troubleshooting your iPhone is not as difficult as you would think. In fact, you might be surprised that you can troubleshoot your own iPhone even if you are not a tech savvy person.
I've encountered this problem before... I thought that Apple must have some sort of a contingency in place for lock-ups, and I was right. In this article I will state some tips and tricks on how to troubleshoot your iPhone. YOU will learn how to fix your frozen iPhone or other problems that may arise. Yes YOU! Really amazing that you don't have to be a tech-savvy person to do this. Here are the options in a nutshell.
First option is to recharge your iPhone. Charge your iPhone by using your iPhone AC adapter or with a high-powered USB port. Make sure that the USB port is high-powered, otherwise your iPhone will not charge. Your keyboard USB port is an example of a low powered port.. If you see the red part of the battery image flash three times and then the screen goes black, this means that that the iPhone is not charging.
If recharging your iPhone doesn't solve your problem try this one - Restart. Try restarting your iPhone but if your iPhone is locked up or an application was frozen, you need to cancel the frozen application first before you can restart. To cancel the frozen app, press the home button and hold for about 6 seconds. You should be able to cancel the program that is locked up. Then restart your iPhone. To do this hold the sleep/wake button and wait for a red colored slider to appear. Slide your finger across the slider to turn off your iPhone. Before you turn it back on, wait for at least 10 seconds. To turn your iPhone on, hold the sleep/wake button until you see the Apple logo.
To reset your iPhone is also a good way to fix a frozen iPhone. This solution fixed my iPhone. Resetting an iPhone is nothing more than a hard reset or a forced reboot. You're simply cutting the power and making it reboot. To do this, hold the sleep/wake button and Home buttons simultaneously for a few second. The display will quickly wipe itself and you should see the black background and white Apple logo, signifying a reset well done.
Fourth option is to remove some of the content that is not properly synced. Your contacts, calendars, songs, photos, videos, or podcasts are the examples of the content that could be synced to another device. One of such content may be causing your iPhone not to properly. Connect your iPhone to your computer and go to the iTunes site. Change your sync options for each of the following categories: contacts, podcasts, calendars, etc. Click on iPhone in the Source list, then select each tab to change what content is synced, and then click apply.
Fifth option is to reset the settings of your iPhone. You can either choose to reset the settings and retain all content or reset the settings and erase all the content including all data and media of your iPhone. If you plan to use the reset setting and erase all content, you may want to back it all up to your PC or Mac. This option will surely turn your iPhone back to the state when you first bought it. So, you should use it with care.
Restoring your iPhone is your last option to fix a frozen iPhone. To do this, use the latest version of iTunes, then connect your iPhone. When it appears in the Source list, click on Restore in the Summary tab. This will also wipe the iPhone and all your information on it.
As I've mentioned, resetting my iPhone fixed my issue and Im even jamming with my iPhone now as I write this. There are lots of ways to fix a frozen iPhone and troubleshooting your iPhone is so easy. Also, remember that you can send a crash report to Apple when your iPhone is connected providing the crash report will enable the iPhone software team to have valuable data that might be rolled into a future update.
I've encountered this problem before... I thought that Apple must have some sort of a contingency in place for lock-ups, and I was right. In this article I will state some tips and tricks on how to troubleshoot your iPhone. YOU will learn how to fix your frozen iPhone or other problems that may arise. Yes YOU! Really amazing that you don't have to be a tech-savvy person to do this. Here are the options in a nutshell.
First option is to recharge your iPhone. Charge your iPhone by using your iPhone AC adapter or with a high-powered USB port. Make sure that the USB port is high-powered, otherwise your iPhone will not charge. Your keyboard USB port is an example of a low powered port.. If you see the red part of the battery image flash three times and then the screen goes black, this means that that the iPhone is not charging.
If recharging your iPhone doesn't solve your problem try this one - Restart. Try restarting your iPhone but if your iPhone is locked up or an application was frozen, you need to cancel the frozen application first before you can restart. To cancel the frozen app, press the home button and hold for about 6 seconds. You should be able to cancel the program that is locked up. Then restart your iPhone. To do this hold the sleep/wake button and wait for a red colored slider to appear. Slide your finger across the slider to turn off your iPhone. Before you turn it back on, wait for at least 10 seconds. To turn your iPhone on, hold the sleep/wake button until you see the Apple logo.
To reset your iPhone is also a good way to fix a frozen iPhone. This solution fixed my iPhone. Resetting an iPhone is nothing more than a hard reset or a forced reboot. You're simply cutting the power and making it reboot. To do this, hold the sleep/wake button and Home buttons simultaneously for a few second. The display will quickly wipe itself and you should see the black background and white Apple logo, signifying a reset well done.
Fourth option is to remove some of the content that is not properly synced. Your contacts, calendars, songs, photos, videos, or podcasts are the examples of the content that could be synced to another device. One of such content may be causing your iPhone not to properly. Connect your iPhone to your computer and go to the iTunes site. Change your sync options for each of the following categories: contacts, podcasts, calendars, etc. Click on iPhone in the Source list, then select each tab to change what content is synced, and then click apply.
Fifth option is to reset the settings of your iPhone. You can either choose to reset the settings and retain all content or reset the settings and erase all the content including all data and media of your iPhone. If you plan to use the reset setting and erase all content, you may want to back it all up to your PC or Mac. This option will surely turn your iPhone back to the state when you first bought it. So, you should use it with care.
Restoring your iPhone is your last option to fix a frozen iPhone. To do this, use the latest version of iTunes, then connect your iPhone. When it appears in the Source list, click on Restore in the Summary tab. This will also wipe the iPhone and all your information on it.
As I've mentioned, resetting my iPhone fixed my issue and Im even jamming with my iPhone now as I write this. There are lots of ways to fix a frozen iPhone and troubleshooting your iPhone is so easy. Also, remember that you can send a crash report to Apple when your iPhone is connected providing the crash report will enable the iPhone software team to have valuable data that might be rolled into a future update.
About the Author:
David Chan shares his first hand experience working on the iPhone and the ways for troubleshooting your iPhone. Find out more about how to best use the iPhone and even how to win one for free at http://everypathnbeyond.com.
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