vendredi 27 novembre 2009

Why Toll Free Numbers Make Your Business Look More Professional

By Jamie Ebert

Companies need to come off to their clients as being very professional. Their clients need to feel as though trust has been thoroughly established. A business' professional image is built through this trust and one of the key components in establishing trust and professionalism is through the use of a toll free number.

Today, a business can still have a professional image but without offering a toll free number to their clients they may be missing out on additional revenue. In times like these with the economy so uncertain, people want to know where their money is at all times. Whether it is through purchases of products and services or being held in a bank earning interest. they want to know that their assets are safe and that they will not be taken advantage of. having a toll fee number will help put customers at ease knowing they can call your business and speak with someone to instill further faith and trust with your business.

Again, in this economy it is common for many businesses to watch their business expenses and cutback as much as possible. One might assume that a toll free number is an unnecessary business expense because ti might be too expensive. This is a false assumption. Business toll free numbers are quite affordable and can be as cheap as $10.00 for 100 minutes per month. Of course some plans will vary and you can get larger minute packages for a cheaper price. this is just a rough estimate for you to get the general idea of the cost.

Large companies are not the only businesses that provide and use toll free numbers. Although they know the positive reasons for having them and that is why they operate today with them. Many smaller businesses want to compete with the big dogs and in order to do so, they have decided on providing their clients with a toll free number to contact them at any moment.

Using a toll free number is a great idea for home based businesses as well. Especially if you want to led your clients to believe that you operate your business in a professional manner and not just through your garage. Not only is it great for building up a professional reputation but it also provides you with a more structured business day. You can simply turn on your answering machine to answer calls while you end your work day at normal working hours.

Any problems regarding your products can now be easily taken care of over the phone. You can provide a better customer service for this. This can build a better relationship with your customers. Imagine if you don't have a toll free number. Customers with problems regarding your products will not bother to call you. You will not have a chance to know if your products have defects or needs improvement. For this, you will lose clients without knowing the reason and this can be really bad for your business.

Another one good advantage of having a toll free number is its portability. So what does this mean? If you need to relocate your business you have the ability to carry your toll free number. It is not like local telephone line where you need to apply for a new number whenever you move your business to other locations. This way you will not lose your former clients. They can still contact you wherever you business relocates.

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