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Relocating Phone Systems

By Kirby Whitehall

It is necessary to maintain and upgrade phone cabling to keep up with changing needs in order to stay on the cutting edge of communication technology. Relocating your phone system thus becomes a priority when moving offices. You should have a plan of action that will enable you to lose as little time as possible, for down time in communications can be costly for your business. You don?t want to be unprepared to add to the expense when there is already time lost with the physical move.

To make a seamless transition into your new office space, prepare wisely and try to head off any problems that may arise. Let your telecommunications provider know well in advance what your plans are so they too can prepare. Are you moving into a multi-storey facility or is it smaller than your current location? Any questions you can answer now will help later. The movement of physical things is certainly a part, but you really should be concerned with is the relocation of phone cabling so that your phone system is operational ASAP. Ask yourself these five questions as you prepare, and the transition will be easier in addition to better bracing you for unforeseen problems.

? Will your telecommunications provider offer service in the area you are to move? You had better ask this question first, for if not, you will have to find another service provider which could add to your timeline and potentially add to your budget.

? What is the structural layout of your new office space? The two basic types of ceilings are hard cap and drop. What type your new office has will help determine the task at hand for your cabling installer. Drop ceilings have a space between the visible ceiling and structural ceiling, allowing for an easier installation for cables, whereas with hard cap ceilings, the installer must run the phone cabling elsewhere. Letting them know in advance will help them plan.

? How is the new office space laid out structurally? Offices come with two basic types of ceilings: hard cap and drop. Drop ceilings have a space between the visible ceiling and structural ceiling, allowing room for installation of cables. Hard cap ceilings, on the other hand, require the installer to run the phone cabling elsewhere so it is out of the way. The type your new office has will let the cable installer better prepare for the job. Letting them know in advance will help them plan and give you an idea of cost.

? What type of phone cabling does your system require? Older systems used Cat3 cabling that replaced coaxial cabling. More recently Cat5 and Cat5e have become the norm, able to transmit computer information along with basic voice services. The type of cable you use will depend upon your system and its needs and your budget, but your phone provider may be able to recommend different options.

? How many voice drops does your new office need? A drop is one length of cable connecting a starting point with an end point, typically starting at the mainframe and ending at each work station. Indicating this to the provider will help them with their preparation. Every office or work station requires one drop for a phone line, and one will be needed for a fax machine along with any auxiliary lines present.

Preparing for the relocation of your phone system is one series of steps. The process itself will present other challenges. The phone cabling must be reconfigured to your network and computer system after the move, during which time you may have to divert calls to another line. The system will have to be checked to make sure it functions properly in sync with your network. Amidst all of these considerations, you have to remember the budget. Having to relocate your phone system because of an office move probably means your business is growing, but you want to keep costs as low as possible. By giving yourself ample time, and with the right preparation, phone cabling issues will be quickly resolved, the relocation will go smoothly, and your communications will be back online without losing a step.

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