A Recent survey has shown that Businesses in the current climate are looking at cutting their IT costs by Outsourcing part or all of their IT. These companies are demanding flexibility and access to skills within these support contracts to assist them in their cost cutting exercises whilst retaining the Efficiency & Effectiveness of their IT Support.
By outsourcing this area of expertise companies can further focus on more important matters and wouldn't need to train their current employees. This alows a firm to concentrate on its core competencies, thus increasing the chances of further sucess in their business environment.
Companies have aligned their services within this framework for over 5 years ensuring that skills are constantly updated and has made sure that the flexibility in its contracts and services favours our clients.
There are a number of elements in IT Support Contracts that greatly assist our clients including: Full outsourcing of IT Department or Partial Outsourcing to assist current staff as well as full CRM based Helpdesk Management system. There are dedicated onsite engineers either full or part time and no Overtime/Out of Hours.
There are also many advantages to outsourcing:
Overall staff costs reduced
Benefit from a pool of engineers
No dependencies on single people
Holiday cover
Sickness Cover
Escalation path to vendors (ie. Microsoft)
No training costs
Improved service as policies are already in place
Directors/managers need not worry about IT and can concentrate on other areas of the business
This level of IT outsourcing can greatly enhance a companys competitive advantage and increase their edge in the market. It can allow a company to focus on its core priorities and therefore run more effectively. All in all in provides a great advantage to any business whether they are looking for a complete overhaul of their IT systems internally, or whether they are requiring just a relatively small assistance within their IT support.
By outsourcing this area of expertise companies can further focus on more important matters and wouldn't need to train their current employees. This alows a firm to concentrate on its core competencies, thus increasing the chances of further sucess in their business environment.
Companies have aligned their services within this framework for over 5 years ensuring that skills are constantly updated and has made sure that the flexibility in its contracts and services favours our clients.
There are a number of elements in IT Support Contracts that greatly assist our clients including: Full outsourcing of IT Department or Partial Outsourcing to assist current staff as well as full CRM based Helpdesk Management system. There are dedicated onsite engineers either full or part time and no Overtime/Out of Hours.
There are also many advantages to outsourcing:
Overall staff costs reduced
Benefit from a pool of engineers
No dependencies on single people
Holiday cover
Sickness Cover
Escalation path to vendors (ie. Microsoft)
No training costs
Improved service as policies are already in place
Directors/managers need not worry about IT and can concentrate on other areas of the business
This level of IT outsourcing can greatly enhance a companys competitive advantage and increase their edge in the market. It can allow a company to focus on its core priorities and therefore run more effectively. All in all in provides a great advantage to any business whether they are looking for a complete overhaul of their IT systems internally, or whether they are requiring just a relatively small assistance within their IT support.
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