samedi 28 mars 2009

Increasing Customer Satisfaction & Reducing Overheads with Automated Agent Machine

By Chris Johnathan

No matter what product or service you market on the internet, your customers must always be top priority. Your customers will have more confidence in your products and services as compared to those of your competitors if you provide immediate responses to their requests for assistance. Although they require minimal help and are waiting for minor clarifications, to satisfy all the customers immediately, can be overwhelming.

Reasons why you should sign up for AAM:

Using AAM is easy, when you understand the online chat application technology. Consider these web chat software tips to get you started.

Learn how online software works and what the different applications are for chat.

You can invite Visitors to chat with you - Simply click on the "Invite" button in your agent console and a chat window will popup on the screen of the visitor you selected.

From which search engine or website they have arrived on your Site

AAM allows your customers to contact your support team members with any questions they may have as they browse your website. It allows potential customers to contact your business immediately with questions, and receive answers live. This will help ensure that your potential customers become your current customers.

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